The Opportunity
The COO will be responsible for overseeing the organization's vast and complex operations, spanning three regions, 21 hospitals, over 12,000 physicians and advanced practice providers, and more than 16,000 nurses dedicated to delivering simple, affordable, equitable, and exceptional care. With a strong focus on delivering outcomes that align with Corewell Health's mission and vision, the successful candidate will implement strategies to enhance efficiency, elevate patient care, and expand services to improve the health and well-being of the communities it serves.
As a visionary leader, the COO will drive outcomes that reflect the organization’s commitment to healthcare equity, innovation, and affordability, ensuring Corewell Health achieves exceptional clinical, operational, and financial performance. The role demands a leader adept at managing P&L responsibilities, executing complex initiatives at scale, and fostering an environment of collaboration and engagement across a highly integrated system.
The COO will also play a critical role in establishing Corewell Health as a blueprint for care transformation and operational excellence, setting new standards for healthcare delivery across Michigan. By leading efforts that integrate innovative practices and operational efficiencies, and driving partnership with the health plan, the COO will contribute to a model that can be replicated to transform operations at a broader scale.
Key priorities for the COO include advancing Corewell Health's mission and vision through transformative change, operational integration, and alignment with strategic goals. This role offers a unique opportunity to contribute to a mission-driven organization by delivering measurable results and driving sustainable growth and excellence for years to come.
Position Overview
Reporting to the Corewell Health President & Chief Executive Officer, the COO is a key member of the Corewell Health Executive Leadership Team. The COO has operational accountability for Corewell Health and will, in collaboration with the executive leadership team, drive process transformation to enhance efficiency, quality, and value leveraging Corewell’s reputation for excellence in experience and innovation. The COO will further integrate the health system and will partner with the health plan (Priority Health) to enhance the Care & Coverage model across the enterprise. Leading through collaboration, accountability, and commitment to excellence, this leader will optimize performance across Corewell Health through strong cultural alignment, engaging all in the purpose and mission of Corewell Health.
Key Roles and Responsibilities
- Builds Organizational Capabilities
- Innovation
- Transformation and Operations
- Enterprise Initiative
- Team and Culture Builder
Candidate Qualifications
The Corewell Health Chief Operating Officer will be an accomplished healthcare leader with a proven track record of success as a senior executive. This individual will bring extensive expertise in healthcare administration, excelling in key areas such as clinical operations, change management, finance, physician relations, human resources, and strategic planning. The Chief Operating Officer will provide strong leadership to guide change management efforts, uniting teams and overseeing initiatives that improve operations and support organizational transformation.
The COO will be recognized for their exceptional communication, listening, and interpersonal skills, enabling them to build strong relationships with internal and external stakeholders, team members at all organizational levels, and the broader community. They will be a strategic operational leader who excels at working seamlessly across diverse groups to drive cultural and operational transformation. With a steadfast commitment to delivering high-quality care across the health system, the COO will champion initiatives that enhance the organization’s mission and overall performance.
The COO will have the following experience and qualifications:
- Ten plus (10+) years of senior healthcare administration experience.
- Seven plus (7+) years of relevant executive leadership experience.
- Experience in a senior leadership role with a proven track record of accomplishment in leading a complex healthcare organization to growth and sustained profitability.
- A “systems thinker” who demonstrates an understanding, innovative thinking, and expertise with various operating entities of an integrated healthcare system.
- Demonstrated experience in leading innovative initiatives that achieve superior quality, favorable financial outcomes, and high patient, physician, and employee satisfaction.
- Exceptional critical thinking and analytical skills.
- Strategic planning abilities and experience.
- Financial management experience.
- Operational excellence experience.
- Strong communication and relationship-building skills.
