Spirit of America leverages an unprecedented partnership with the US military based on a groundbreaking agreement with the Department of Defense. No other nonprofit has such an agreement. Our agreement allows the military to collaborate with us, identify needs, receive and distribute our assistance, and provide us logistical support. Thus, every philanthropic dollar invested in Spirit of America builds on and leverages investments made by the US government and military. That leverage — combined with our entrepreneurial, venture capital approach — provides philanthropic investments in Spirit of America with asymmetric impact and return on investment.
Spirit of America is experiencing a time of rapid growth and is seeking a Chief Administrative Officer to assist it in further scaling its internal operations and advancing its mission to unite the American people with our troops and diplomats in common cause: to defend freedom, strengthen the front lines of democracy, and help people secure a free and better life. Reporting to the Chief Executive Officer, the Chief Administrative Officer will oversee the planning, development, and daily operations of human resources, information technology, and office management/facilities. The successful candidate will have a strong and solution-oriented foundation in human resources management in global organizations and will design and oversee the implementation of policies to promote organizational culture, attract top talent (domestically and abroad), and enhance organizational performance; experience with daily and strategic operations of the information technology functions and office administration critical to keeping business and mission impacts on track. The Chief Administrative Officer will evaluate Spirit of America’s information technology infrastructure, ensure its efficiency, and partner with the Director of Information Technology on ensuring its safety against cyber threats. They will have experience and/or interest in joining an organization during evolution and growth, and a passion for the mission and vision of the organization.
Key Responsibilities
- Executive Leadership
- Contribute substantively to organizational strategy, planning, management, and provide visible leadership and guidance over the following functional areas: human resources, information technology, and office management/facilities.
- Take a cooperative approach to risk management involving and support the legal and compliance functions.
- Champion and reinforce Spirit of America’s culture of high performance, entrepreneurialism, and continuous improvement, and values and work collaboratively with Spirit of America staff and Leadership Team to translate strategy into success.
Experience and Professional Qualifications:
The successful candidate will bring a demonstrated passion for Spirit of America’s mission to their candidacy and a connection to our work. The Chief Administrative Officer will be a collaborative leader excited to further effective administrative operations across the organization in parallel with its growth. They will have a demonstrated ability to use emotional intelligence in people management, staff development, and organizational effectiveness.
Specific qualifications include:
Education and Experience:
- Bachelor’s degree in human resources, Business Administration, or related field required; MA in Human Resources Management, Organizational Development, Business Administration or similar field preferred.
- 10+ years' experience in a leadership role across the human resources, information technology and/or operations function for a global organization.
- Proven ability to handle confidential information with discretion and demonstrate the highest level of service and response.
- Working knowledge of Human Resources, Payroll, and Benefits Plan Design and Administration; SPHR or SHRM-SCP certification a plus.
- Working knowledge of Office Administration (space planning, vendor relations, facilities management).
- Supervisory knowledge of the information technology function and management of Managed Service Providers.
- Computer proficiency and technical aptitude with the ability to use various programs such as the Microsoft 365 suite of productivity tools (to include Teams and Planner) and ADP Workforce Now.
Skills and Abilities:
- Excellent writing skills, including the ability to adapt style and voice for different audiences and platforms.
- Excellent project management skills, attention to detail, and ability to work on multiple projects simultaneously.
- Excellent verbal communication skills, including the ability to communicate decisions and policies from the Leadership Team to team members.
- Experience and passion for an organization operating globally.
- High degree of professional ethics, integrity, and resiliency.
- Demonstrated ability to work in a fast-paced, growth-oriented global or regional organization.
- Comfort with ambiguity and the ability to work through challenging situations.
- Administratively self-sufficient.