A recently conducted survey finds that nearly half of Australians say "no thank you" to tipping in the hospitality industry.
The research from Money.com.au asked over 1,000 Australians asked how they feel when prompted to tip when they are at cafés, restaurants or bars.
This could be through a QR code, EFTPOS payments or on the bill itself.
Respondents largely said they refused to tip, citing cultural differences between Australia and other nations where tipping is more common such as the United States.
However, 29% said they didn't mind tipping every now and then, 7% said they do it as a reward for good service and just 4% indicated they tip as a way to supplement pay for hospitality workers.
When broken down into age groups, baby boomers were by far the most reluctant to tip, with 50% saying it has “no place in Australia" while millennials were the most inclined to leave a tip at 15% saying they always support tipping.
Gen Z came in at 33% not minding the occasional tip but only if the service was good.
“Tipping might be the norm in places like the U.S., but Aussies aren’t buying into it — even though more venues are adding tip prompts of 15–20% at checkout. It feels automated and
forced", said money.com.au’s Finance Expert, Sean Callery.
“Most Australians expect hospitality staff to be paid fairly by their employer for providing a service, not subsidised by the customer.”
